RightSeat
Privacy policy
Effective 16 September 2026
RightSeat is operations software for flight schools, simulator centers, charter operators, maintenance shops, and eVTOL operators. This policy explains what the RightSeat web application, the RightSeat mobile apps, and getrightseat.com collect, why, and what you can do about it. It is written for the people who use RightSeat at work and for the organizations that run it.
Who is responsible for your data
Your organization (the flight school, operator, or shop that gave you your login) decides what is recorded in RightSeat and who may see it. RightSeat processes that information on the organization's behalf. Questions about a specific record, or about your organization's own policies, go to your organization first. Questions about RightSeat's handling of data go to support@getrightseat.com.
What we collect
- Account information. Your name, work email address, the organization you belong to, and your role. Your organization creates your account; we do not offer self-service account creation for the applications.
- Operational records you and your organization create. Schedules, flight and simulator records, training grades and endorsements, certifications and their expiry dates, maintenance and work order records, sign-offs, invoices, and messages inside the product. These records exist because your organization is required to keep them or chooses to.
- Sign-in and security events. The time and network address of sign-ins, failed attempts, and the device or browser used, kept to protect accounts and to satisfy audit requirements in aviation training and maintenance.
- Demo signups. If you request a demo on getrightseat.com we collect the name, email, organization, phone number, and operation type you enter, to stand up the demo and to follow up.
What we do not collect
- No advertising identifiers, and no tracking across other companies' apps or websites.
- No location tracking. The apps do not request your device location.
- No contacts, photos, microphone, or camera access. Face ID or Touch ID, where offered, is checked on your device by the operating system and never leaves it.
- No sale of personal information, to anyone, for any purpose.
How we use it
To run the product: signing you in, showing you the schedule, records, and tasks your role allows, syncing what you did offline, and notifying you about things that need your attention. To keep it secure and reliable. To support you when you ask. To meet the record-keeping duties that apply to flight training and aircraft maintenance.
Offline data on your device
The mobile apps keep a copy of the records you are working on so you can grade, review, and sign when there is no connection. That copy is stored in the app's private storage on your device, separated per signed-in person, and is synced to your organization's RightSeat account when a connection returns. Signing out keeps the copy on the device until the app is removed; anyone else signing in on that device cannot see it.
Who sees it
People in your organization, according to the roles your organization sets. RightSeat staff, only when needed to support you or to keep the service running, and never for marketing. Service providers that host and deliver the product for us (cloud infrastructure and email delivery), bound to use the data only to provide their service. Authorities, if your organization is required to produce records to them, or if we are legally compelled.
How long we keep it
For as long as your organization's account is active, and afterwards for as long as aviation record-keeping rules require your organization to retain the records, after which they are deleted. Demo accounts and their data are removed when the demo ends. Sign-in and security logs are kept for a limited period and then deleted.
Your choices
- You can see and correct your own profile inside the product.
- To remove your account, ask your organization's administrator, who can deactivate it, or write to support@getrightseat.com and we will coordinate with your organization. Records that your organization must retain by regulation stay with the organization; everything else about you is removed.
- You can stop receiving email about a demo by replying to the message or writing to the address above.
Security
All traffic between the apps and RightSeat is encrypted in transit. Passwords are stored only as salted hashes. Signatures and sign-offs are attested with a personal PIN that is stored as a hash and never shown to anyone. Access inside RightSeat is limited by role and, where your organization chooses, by base.
Children
RightSeat is a workplace product and is not directed at children under 13. Flight students who are minors are enrolled by their school, and their records are handled under the school's own policies.
Changes
When this policy changes we will update the date at the top and, for material changes, tell organizations through the product.
Contact
RightSeat, Bend, Oregon. support@getrightseat.com
RightSeat · Bend, Oregon · support@getrightseat.com · Privacy · Support